Providing customized services for the success of small business shopping malls Cambodia Phone Number Data such as Channel Talk, Indent Corporation, Link Shops, and Grip Company As untact shopping becomes routine, the number of online mall entrepreneurs is increasing. Among them, starting a fashion shopping mall has a low initial entry barrier compared to other product categories, but competition is fierce and a thorough business concept and strategy is required in advance. In this situation, IT startups have recently been in the spotlight by providing business solutions to efficiently run small and medium-sized online shopping malls that lack cost and manpower. If you use these solutions well, you can save unnecessary time and money and reinvest it in productive work, such as being able to purchase clothes via mobile phone without various customer inquiries with a chatbot.
Let’s take a look at representative solutions that make online shopping mall operations smarter. Leave repetitive inquiries such as channel talk, returns, exchanges, etc. to the chatbot and focus on productive work! Channel Talk, an all-in-one business messenger used by leading domestic fashion malls such as Musinsa, Coverknot, and Tsudam Shoes, helps increase consultation efficiency by unifying customer inquiries that came in through a bulletin board or phone into a chatbot. In fact, when frequently asked questions due to the nature of shopping malls, such as size, color, exchange, and return, are left to a chatbot that can respond immediately 24 hours a day, about 50% of all inquiries are reduced, allowing human customer service personnel to focus on more specialized customer care.